ORDERING & INQUIRY’S

Please contact us directly for orders, inquiries, applications, and support.

Email: info@Insta-Chain.com

Or call 1-800-633-0699 or Fax: 1-801-489-9797

Please consider the following before calling to ensure a faster response!

PARTS: If you are calling in for Arms, Cylinder Bracket parts, or Mounting Brackets please have the following information available.

  1. Location of Parts: Driver or Passenger side of vehicle?
  2. Mounting Direction: In Front or Behind the axle?
  3. Part number if possible:  If you are not sure, you can look in the Parts Catalog, or Quick Parts Guide.  We can also assist you identifying the parts.

QUOTES ON NEW CHAIN SYSTEMS

To ensure we provide you with the most accurate quotation pleas complete a Vehicle Suspension Information Form (VSI), or as much of the information as you have available.

APPLICATION & FORM GUIDE to DOWNLOAD VSI FORMS

MEASURING TIPS

In order to provide you with the best chain unit for your application and reduce lead time for your Insta-Chain system, please fill out the Vehicle Suspension Information (VSI) form as correctly as possible.   All of the information is important to the design of your system.  When there is missing information, our engineering department has to guess or make additional phone calls to verify information.

ADDITIONAL SUPPORT

The Insta-Chain technical support team is available by phone Monday-Friday from 8:00am to 4:30pm Mountain Time.  You may also reach us via email at:

Tips for requesting technical support:

When you call in, we like to know as much information as possible about the vehicle and what is wrong with the system.

If you are calling in for Arms, Cylinder Bracket parts, or Mounting Brackets please have the following information available.

  1. Driver or Passenger side
  2. If the units are mounted in Front or Behind the axle
  3. Part number if possible.  If you are not sure, you can look in the Parts Catalog, or we can help you identify the parts.